Welcome to the Insurance Online News podcast with your host, Paige Estritori, where we deliver the latest and most significant news from the world of insurance in Australia. Our dedicated team works tirelessly to bring you the freshest updates, focusing on the stories that matter the most to both Australian businesses and individual consumers over the past week.
Through meticulous research, we transform these developments into original content that not only keeps you informed but also offers deep insights into the insurance landscape as it stands today. Our podcast distills these crucial updates into a format that's both succinct and captivating. For professionals within the insurance realm or personal consumers keen on keeping up with insurance trends, look no further. Paige Estritori brings you all the essential information daily, making our podcast the ultimate destination for trustworthy and impactful insurance news.
This Week:
This week: a draft enforceable general insurance code proposes faster claim decisions, stronger consumer protections and consultation to 21 July. NSWs emergency services levy is forecast to climb, keeping pressure on premiums while reform is reviewed. APRA warns quantum and frontier AI risks are bringing cyber threats forward and urges immediate resilience steps. Victoria advances regulations for 10‑year, first‑resort apartment defects insurance after new legislation. Listeners are urged to review cover, check levies on invoices, and compare policies with broker support at insuranceonline.com.au.
Hello and welcome to Insurance Online News with Paige Estritori, its Thursday, 25 June 2026.
First, Australias general insurance code is getting a major overhaul. The industry has released a draft code that, for the first time, would be legally enforceable in policies. It proposes automatic acceptance of home and motor claims if no decision is made after 12 months, tighter standards for expert reports, broader support for vulnerable customers and stronger family‑violence protections, with consultation open until July 21. For households and small businesses, this points to clearer timelines and fewer dead ends on claims. If your cover is up for renewal, use this momentum to compare policies and service standards side by side.
Next up, New South Wales. The state budget shows emergency services levy collections are set to top about one and a half billion dollars next year, with estimates higher than last years projections. Business groups say the levy can add around a quarter to general business insurance premiums, and the governments inquiry into reform is due to report by November 18. If youre in NSW, check your invoice for ESL and duties; knowing those line items helps you compare total costs accurately and avoid underinsuring.
Meanwhile, the prudential regulator APRA says the timeline to so‑called Q‑Day, when quantum computing can break todays encryption, may be moving closer, and frontier AI is accelerating cyber risk. Boards are being pressed to map where they rely on cryptography across systems and suppliers, and to lift controls now, not later. For SMEs and professionals, this is a reminder to review cyber cover terms, incident response and backups, and to compare policies that align with your actual data and continuity risks.
And in Victoria, the government is pushing ahead with regulations for decennial, first‑resort insurance on apartment building defects after enabling legislation passed the upper house last week. Its modelled on NSW and would allow owners corporations to claim for serious defects for up to 10 years without needing to prove who was at fault, with an interim developer bond scheme slated for next year. Buyers, strata committees and developers should watch the rollout timetable and factor defects protection into contracts and insurance planning.
Thats it for this week. For fast, free quotes and expert broker support to compare personal and business insurance, head to insuranceonline.com.au. Im Paige Estritori—thanks for listening, and Ill catch you next week.
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Australia’s general insurance sector is facing a proposed step-up in accountability, with the Insurance Council of Australia opening consultation on a new draft General Insurance Code of Practice on 24 June 2026. For truck owners, small fleet operators and transport businesses, the most relevant shift is not just the wording of the code, but the possibility that parts of it could become contractually enforceable for the first time, subject to ASIC approval. - read more
New market data points to a meaningful lift in Australians taking out individual income protection insurance, suggesting more households are reassessing how they would manage financially if illness or injury interrupted their pay. - read more
A recent sanction against an unnamed life insurer has put claims handling back under the spotlight, particularly for Australians who rely on personal insurance as a financial safety net. The Life Insurance Code Compliance Committee found that the insurer failed to request required information from claimants at the earliest available opportunity, contributing to significant delays for some customers waiting on claim decisions. - read more
The Insurance Council of Australia has released a draft General Insurance Code of Practice for feedback, marking a significant step in the industry’s push to strengthen customer protections. Released on 24 June 2026, the draft is open for consultation until 21 July 2026 and is designed to make key obligations legally enforceable through insurance contracts. - read more
A new specialist insurance product for Australian crane and rigging operators is a timely reminder that not every business fits neatly into a standard policy box. ARTes Specialty, working with wholesale provider Mobius Insurance, has launched an integrated crane and rigging policy for the local market, adding to its earlier Australian offerings for commercial loggers and contractors’ plant and equipment. - read more
Running a coffee shop involves more than simply brewing the perfect cup of coffee. It requires a sound understanding of the business's risks and a strategic approach to managing them. Choosing the right insurance coverage is crucial for safeguarding your investment. - read more
Running a cafe is more than just a business; it’s a passion for many. However, for cafe owners, the risk of an injury or illness that could interrupt their ability to work is a genuine concern. Disability income protection is crucial as it provides financial security if you're unable to earn an income due to health issues. - read more
Running a cafe can be a dream come true, but it's not without its challenges. One of the most critical aspects of managing a cafe is ensuring that it's adequately insured. Cafe owners in Australia face various risks, from equipment breakdowns to customer accidents. Without proper insurance coverage, these incidents can translate into significant financial losses. Insurance acts as a safety net, offering protection against unforeseen events and ensuring the business can recover swiftly. - read more
Running a cafe can be incredibly rewarding, but it comes with its own set of challenges. One of these challenges is managing the various risks that can arise, especially when dealing with the public daily. This is where public liability insurance becomes an essential part of your business toolkit. It's designed to protect your cafe from the financial fallout of accidents that can occur on your premises, which is crucial for safeguarding your business’s financial health. - read more
Owning a cafe is a rewarding venture, but it comes with its own set of financial challenges. To maintain financial stability, it's crucial to understand the unique risks associated with the cafe industry. This involves not only staying informed about economic trends but also anticipating potential disruptions. Recognizing these factors is the first step towards creating a solid risk management plan for your cafe. - read more
Knowledgebase
Policyholder: The individual or entity who owns the insurance policy.